FSHS is under the authority of multiple higher education regulatory organizations, each with its own set of standards and guidelines. These include specific requirements to ensure that the refund policy is fair, equitable, and uniformly administered. A fair and equitable refund policy takes into consideration both the legitimate reasons why an applicant or student may not be able to either start or complete the training and the expenses incurred by the institution. 

To meet these requirements the FSIHS Refund Policy is required to include two methods of refund calculation. Any time a student finds the need to withdraw from an academic term at FSIHS, the student’s refund will be calculated using both policies. This comparison will be provided to the student, along with the most generous refund from the two calculations. 

Withdrawal Process 

Students may withdraw from FSIHS at any time by notifying (phone call, e-mail, letter, in-person) the School. The effective date of withdrawal is based on the Date of Determination (DOD), which is the date the institution is made aware of the withdrawal. The enrollment status of the student will be changed to “withdrawn,” and the student will be withdrawn from FSIHS classes. 

Tuition and Refundable Fees Refund Calculation Methods 

Method 1: Refund amounts are based on a student’s last date of attendance (LDA). The pro-rated refund is calculated by dividing the number of elapsed days the student attended in the academic quarter by the total number of days in the academic quarter (75). This percent is the pro rata portion of completion. Partial days attended are counted as whole days for the calculation.

  • If a student withdraws from the Franklin School of Integrative Health Sciences on or before the first day of a session, or fails to begin a session, the refund shall equal the sum of all refundable fees paid and, if the student has institutional loans, forgiveness of the amounts owed by the student for the period of enrollment for which the student was charged, less an administrative fee of one hundred dollars ($100.00)
  • Additionally, if after classes have commenced and before expiration of ten percent (10%) of the period of enrollment for which the student was charged, a student withdraws, drops out, is expelled, or otherwise fails to attend classes, the refund shall equal seventy-five percent (75%) of all refundable fees paid and, if the student has institutional loans, forgiveness of the loan amount in excess of the twenty-five percent (25%) the student owes the institution, less administrative fee of one hundred dollars ($100.00)
  • Furthermore, if after expiration of ten percent (10%) of the period of enrollment for which the student was charged, and before expiration of twenty-five percent (25%) of the period, a student withdraws, drops out, is expelled, or otherwise fails to attend classes, the refund shall equal twenty-five percent (25%) of all refundable fees paid and, if the student has institutional loans, forgiveness of the loan amount in excess of the seventy-five percent (75%) the student owes the institution, less administrative fee of one hundred dollars ($100.00)
  • Finally, if after expiration of twenty-five percent (25%) of the period of enrollment for which the student was charged, a student withdraws, drops out, is expelled, or otherwise fails to attend classes, the student may be deemed obligated for one hundred percent (100%) of the tuition and other fees charged by the institution.

Method 2: Refund amounts are based on a student’s last date of attendance (LDA). The pro-rated refund is calculated by dividing the number of elapsed weeks the student attended in the academic quarter by the total number of weeks in the academic quarter. This percent is the pro rata portion of completion. Partial weeks attended are counted as whole weeks for the calculation.

  • During the first week of classes, tuition charges retained will not exceed ten percent (10%) of the stated tuition (up to a maximum of $1,000.00).
  • After the first week and through fifty percent (50%) of the period of financial obligation, tuition charges retained tuition charges retained by FSIHS will equal the pro rata portion of tuition for the period plus a one hundred dollar ($100.00) administrative fee.
  •  If more than fifty percent (50%) of the academic quarter has been completed by the student, no refund will be granted.

Example of Student Withdrawal Calculations 

  • Example Academic Quarter: October 1 – December 14 (11 weeks)
  • Last day student attended: October 10
  • Number of weeks student attended: 2 weeks
  • 2 weeks attended/11 weeks in the term = 18% of the term completed
  • Number of days student attended: 10
  • 10 days attended/75 days in the term = 13% of the term completed
  • Tuition for the term: $935

Refund Calculation Using Method 1: 

  • As more than 10% but less than 25% of the term has passed, 75% of the tuition would be considered earned by FSIHS, plus an administrative fee of $100.
  • If tuition for the term were $935, then $701.25 Earned Tuition (75% x $935) plus a $100.00 Administrative Fee is owed to FSIHS ($801.25 total).
  • Student paid the $935 tuition at the beginning of the term, so $935 paid by student less $801.25 earned by FSIHS results in a $133.75 refund to the student.

Refund Calculation Using Method 2: 

  • As 2 of the 11 weeks of the term have passed, 18% of the tuition would be considered earned by FSIHS, plus an administrative fee of $100.
  • If tuition for the term were $935, then $168.30 Earned Tuition (18% x $935) plus a $100.00 Administrative Fee is owed to FSIHS ($268.30 total).
  • Student paid the $935 tuition at the beginning of the term, so $935 paid by student less $268.30 earned by FSIHS results in a $666.70 refund to the student.

The refund owed the student based Method 1 is $133.75 and based on Method 2 is $666.70. In this example, the student would receive a refund of $666.70.

Refund Timeline: When a student withdraws from the program, a refund shall be issued by check or credit card within forty-five (45) calendar days of the Date of Determination. FSIHS will only refund to the person or company from whom the funds originated.

Overview of Fees 

Non-Refundable Fees: Non-refundable fees, such as the $135 registration fee and the $65 graduation fee, are fully non-refundable, provided they do not exceed two hundred dollars ($200) in a given period of financial obligation. Fees that are non-refundable are clearly designated in the enrollment agreement. 

Withdrawal Administrative Fee: The FSIHS has a withdrawal administrative fee of one hundred dollars ($100.00). Cancellations are not subject to this administrative fee. 

Fees for Tangible Goods and Services: A student who withdraws at any time is entitled to a full refund of any fee, regardless of whether the fee is included in tuition, paid to the institution for tangible goods or services not delivered to or fully provided to the student.

Refund Policy Terms and Definitions

Period of Financial Obligation: The portion of the program for which the student is legally obligated to pay, which may be less than the full program for which a student enrolls. Each academic quarter is a period of financial obligation. Each academic quarter consists of 11 calendar weeks. The refund policy is applicable to each period of financial obligation in a student’s program.

Date of Determination (DOD): The date the student notifies the school of his or her withdrawal, or the date the institution terminates or administratively withdraws the student. If the student fails to return from a Leave of Absence (LOA), the Date of Determination (DOD) will be the date the student is scheduled to return from the LOA. 

Last Day of Attendance (LDA): The final date the student attends class.

Applicant: An applicant has applied to a program at FSIHS but not yet been accepted. Applicants are not invoiced or billed tuition until they have been accepted into a program and an enrollment agreement has been executed. If an applicant is billed in error, and is rejected for enrollment by FSIHS, a full refund of all monies paid will be made to the applicant. 

Enrollment Agreement 3-Day Cancellation: An applicant may cancel the enrollment agreement within three (3) business days (excluding Saturday, Sunday, and State and Federal holidays) of the date the enrollment agreement is signed by providing notice to FSIHS. All funds paid toward the enrollment process will be refunded.

Cancellation: An applicant who is accepted by the institution and cancels after the 3-day period but prior to the start of scheduled classes. A cancellation shall occur when FSIHS receives notice of the student’s request to cancel (phone call, e-mail, letter, in-person). In this event, the applicant will receive a full refund (less any non-refundable fees).

No Show: A student who never attends class at the institution after enrolling and does not inform the institution. A “no show” is considered a cancellation. 

Withdrawal: A student who attends at least one class at the institution, but does not complete his/her program is a withdrawal. A student is considered a withdrawal when: 

  • The student notifies FSIHS of withdrawal as outlined above.
  • FSIHS terminates the student’s enrollment for failure to maintain satisfactory academic progress, which includes attendance.
  • The student fails to abide by the policies and regulations of FSIHS and/or the student fails to meet any financial obligations to FSIHS.
  • The student is absent for fourteen (14) consecutive class days, does not communicate directly with FSIHS regarding the nature of those absences, and does not officially withdraw from the program.

Termination: A type of withdrawal initiated by the institution due to failure to meet one or more institutional policies.

Trial Period: A student who withdraws from the program within the first seven (7) calendar days of the program start date will be considered a cancellation, not a withdrawal, and will have all charges refunded and all payments returned to the individual or the applicable funding source less the non-refundable fees itemized in the enrollment agreement as being non-refundable. 

Program Cancellation: If FSIHS cancels a class or a program subsequent to a student’s enrollment, the student will receive a full refund of all paid tuition and fees (for the cancelled class or program) within forty-five (45) days of the cancellation date.